Last Updated: [September 1st, 2025]

1. Our Commitment to Your Privacy

Welcome to LuzJuvenil. This Privacy Policy (“Policy”) explains how your information is collected, used, and protected when you visit our website, https://luzjuvenil.com (the “Site”).

This Site is operated by Changsha Dapu E-commerce Co., Ltd., a company registered in Changsha, Hunan, China (“Company,” “we,” “us,” or “our”). We are the company behind the “LuzJuvenil” brand.

This Site is for informational and brand purposes only. Our product sales in the United States are conducted exclusively through our official store on Amazon.com.

By using our Site, you agree to the terms of this Privacy Policy.

2. Important Note: We Do Not Collect Purchase Information

We do not operate an e-commerce store on this Site. We will NEVER ask you for, collect, or store:

  • Your credit card or payment details.
  • Your shipping or billing address.
  • Any account passwords or financial information.

All transactions are processed directly through Amazon.com and are subject to Amazon’s Privacy Policy.

3. Information We Do Collect

We collect a minimal amount of information to operate our Site and understand our audience.

a) Information You Provide to Us:

  • Communications: When you contact us via our contact form or by email, we collect your name, email address, and any message you send us.
  • Newsletter: If you subscribe to our newsletter, we collect your email address.

b) Information We Collect Automatically:

  • Usage Data & Analytics: Like most websites, we automatically collect information about how you interact with our Site. This may include your IP address, browser type, device type, pages visited, and the dates/times of your visit. We use this anonymous data to analyze Site traffic and improve user experience.
  • Cookies: We use cookies (small text files) and similar technologies (like pixels) for analytics (e.g., Google Analytics) and to understand the effectiveness of our marketing. You can control or refuse cookies through your browser settings.

4. How We Use Your Information

We use the limited information we collect to:

  • Respond to your questions and customer service inquiries.
  • Send you newsletters and marketing updates (only with your explicit consent).
  • Analyze and improve the performance, content, and usability of our Site.
  • Maintain the security and integrity of our Site.

5. How We Share Your Information

We do not sell your personal information.

Your information is shared only in the following limited circumstances:

  • Third-Party Service Providers: We may share data with partners who help us operate our Site, such as analytics providers (e.g., Google Analytics) and email marketing services. These providers are obligated to protect your data.
  • Links to Amazon: When you click a link to our Amazon store, you are leaving our Site. Any information you provide to Amazon is governed by Amazon’s Privacy Policy, not ours.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

6. Data Storage & International Transfers

Our Company is headquartered in Changsha, China. The information we collect (such as your email from a contact form) may be stored and processed on servers located outside of your country of residence, including in China.

By using our Site and providing us with your information, you consent to this potential transfer and processing of data. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Your Privacy Rights (U.S. Residents)

We respect your privacy rights. Depending on your state of residence (e.g., California), you may have the right to:

  • Know: What personal information we have collected about you.
  • Delete: Request the deletion of your personal information, subject to legal exceptions.
  • Opt-Out: As stated, we do not “sell” personal information in the traditional sense.

To exercise any of these rights, please contact us at service@luzjuvenil.com.

8. Children’s Privacy

Our Site is not intended for or directed at children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

service@luzjuvenil.com

Changsha Dapu E-commerce Co., Ltd.

A21, Rm 12, 4/F, Office Bldg, No. 618
Wuyi Ave., Jiucaiyuan St., Furong Dist.
Changsha, Hunan, 410000
China